Privacy Policy

Last updated: June 12, 2026

Eliana Immigration Inc. ("we", "us", "our") is committed to protecting your privacy in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). This policy explains what information we collect, how we use it, and the rights you have over it.

1. Information We Collect

We collect personal information necessary to assess your immigration eligibility and prepare your applications. This may include identification details, education and employment history, family information, financial documentation, and any records required by Immigration, Refugees and Citizenship Canada (IRCC).

2. How We Use Your Information

Your information is used solely to deliver the consulting services you have engaged us for: assessment, application preparation, submission to IRCC, and ongoing case management. We do not sell or rent your information to third parties.

3. Disclosure & Sharing

We disclose your information only to government bodies (such as IRCC), authorized service providers (e.g. translators, medical panel physicians), and where required by law. All third parties are bound by confidentiality obligations.

4. Data Storage & Security

Records are stored on Canadian servers with industry-standard encryption, access controls, and retention policies aligned with CICC requirements. Physical files are held in secure, restricted-access locations.

5. Your Rights Under PIPEDA

You have the right to access, correct, or withdraw consent to the use of your personal information at any time. You may also lodge a complaint with the Office of the Privacy Commissioner of Canada.

6. Cookies & Tracking

Our website uses cookies and analytics tools (such as Google Analytics) to understand site usage and improve content. You may decline non-essential cookies via our cookie consent banner at any time.

7. Contact Us

For privacy enquiries, contact our Privacy Officer via the contact page or email privacy@elianaimmigration.ca.

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